Legal

Privacy Policy

GiftBlood respects your privacy. This policy explains what we collect, why we collect it, and how you can control your information.

Last updated: July 2026

Platform disclaimer

GiftBlood is a coordination platform only. We help connect voluntary blood donors with people who post urgent needs — we are not a hospital, blood bank, ambulance service, or medical provider.

Always verify hospitals, donors, and requesters yourself before proceeding.
Provide accurate information and follow hospital and blood-bank procedures.
We do not collect, store, or supply blood, and we do not perform medical screening or transfusion.
Misuse of the platform may result in account suspension.

Information we collect

When you create an account, we collect information such as your name, email, phone number, city, blood group, age, gender, and role (donor or requester).

We store messages sent through GiftBlood chat, blood requests you post, donation pairing records, notifications, and profile settings including availability and avatar photos.

We may collect technical data such as device type, browser, and approximate usage patterns to keep the platform secure and reliable.

How we use your information

To match donors with urgent blood needs in relevant cities and blood groups.
To enable secure in-app messaging between donors and requesters.
To verify donation completion, trust scores, leaderboards, and gamification features.
To send notifications about messages, matches, and account activity.
To prevent abuse, enforce our terms, and respond to support requests.
To improve GiftBlood features and reliability.

Health-related data

Blood group and donation-related information is sensitive. We ask for your explicit consent during registration before storing this data.

We do not sell health-related data. Access is limited by role-based permissions and database security policies.

Sharing & disclosure

Your public donor profile shows limited information (such as name, city, blood group, and badges) — not your phone or email.
Requesters and donors see each other in chat only after initiating contact through a blood request.
We may disclose information if required by law or to protect the safety of users and the public.
We use infrastructure providers (such as hosting and database services) who process data on our behalf under confidentiality obligations.

Your choices & rights

Update your profile and availability at any time from account settings.
Control notification sounds and read status within the app.
Request account deletion or data correction by contacting support@giftblood.com.
You may stop using GiftBlood at any time; some records may be retained where required for fraud prevention or legal compliance.

Security & retention

We use industry-standard measures including encrypted connections, access controls, and row-level security on user data.

No online service is completely secure; please use a strong password and report suspected unauthorized access immediately.

Advertising, cookies & analytics

GiftBlood may display third-party advertisements through Google AdSense and similar partners to help support the platform.

These partners may use cookies, web beacons, or similar technologies to serve ads based on your prior visits to this and other websites, and to measure ad performance.

Google's use of advertising cookies is covered by Google's Advertising Policies. You can manage personalized ads at Google Ad Settings (https://adssettings.google.com/) and learn more at https://policies.google.com/technologies/ads.

We may also use privacy-friendly analytics (such as Vercel Analytics) to understand aggregate traffic patterns. Analytics tools process limited technical data and are not used to sell your personal information.

Contact

Questions about this policy? Email support@giftblood.com.

Information we collect

When you create an account, we collect information such as your name, email, phone number, city, blood group, age, gender, and role (donor or requester).

We store messages sent through GiftBlood chat, blood requests you post, donation pairing records, notifications, and profile settings including availability and avatar photos.

We may collect technical data such as device type, browser, and approximate usage patterns to keep the platform secure and reliable.

How we use your information

To match donors with urgent blood needs in relevant cities and blood groups.

To enable secure in-app messaging between donors and requesters.

To verify donation completion, trust scores, leaderboards, and gamification features.

To send notifications about messages, matches, and account activity.

To prevent abuse, enforce our terms, and respond to support requests.

To improve GiftBlood features and reliability.

Sharing & disclosure

Your public donor profile shows limited information (such as name, city, blood group, and badges) — not your phone or email.

Requesters and donors see each other in chat only after initiating contact through a blood request.

We may disclose information if required by law or to protect the safety of users and the public.

We use infrastructure providers (such as hosting and database services) who process data on our behalf under confidentiality obligations.

Your choices & rights

Update your profile and availability at any time from account settings.

Control notification sounds and read status within the app.

Request account deletion or data correction by contacting support@giftblood.com.

You may stop using GiftBlood at any time; some records may be retained where required for fraud prevention or legal compliance.

Advertising, cookies & analytics

GiftBlood may display third-party advertisements through Google AdSense and similar partners to help support the platform.

These partners may use cookies, web beacons, or similar technologies to serve ads based on your prior visits to this and other websites, and to measure ad performance.